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FAQs

As of June 2024 we are a 100% online business.

We are based in North Canterbury and ship orders across the whole North and South Island.

If you live in Canterbury, please email us to discuss at pickleballstuffnz@gmail.com.

We pride ourselves on next business day dispatch (Monday-Friday), we anticipate delivery to take 2-4 days. If you have not received your order within 5 working days please get in touch with us so we can track it down and give you an updated delivery date.

You will receive an email when the courier has picked up your parcel which has your tracking number and a link to track your package. If you did not receive an email (check spam first) please contact us and we can send you the details directly. 

Bulk pricing may be available on some balls and bundles. Please contact us directly so we can provide you with pricing. These orders have to be done manually and we will send you an invoice directly. 

Indoor Pickleballs tend to be slightly lighter and have a thinner plastic. They also have larger holes and less of them (26 holes), this leads to a softer ball feel and easier control. Outdoor balls have a thicker plastic, are a bit heavier and have smaller holes and more of them (40 holes). Outdoor balls have smaller holes to make them less affected by the wind and the ticker plastic helps with durability on the hard court surface. 

A pickleball’s life expectancy can vary dramatically. Intense players might find themselves going through several balls in a single session, while more casual players might see their balls last much longer. 

Key factors impacting this lifespan include:

    • Length of play: Longer playing sessions naturally lead to quicker wear and tear.
    • Frequency of play: Regular players will go through balls faster than occasional players.
    • Climate: Extreme temperatures and humidity can affect the ball’s material.
    • Court conditions: Some players regularly play on harder court material or courts that have cracks or other imperfections.
    • Playing style: Aggressive players, or “bangers,”  will likely wear out balls faster than “dinkers,” or players who prefer finesse. 

Generally, the lifespan of a paddle is 1 to 5 years. This depends on how often and how aggressively you play. Recreational players will get the most longevity out of their paddle. Professional players and regular tournament players, and those who “drill” often may only get the best performance from their paddle for 6 months.

We are thrilled to offer a nationwide demo program which allows you to trial two paddles at at time. Please click here for more information. 

Please email us for more information on our demo program for clubs and organisations. 

Carbon Fiber:
Carbon fiber is a stiff, durable material that offers refined touch and feel due to the material absorbing a pickleball’s energy at impact and more evenly distributing it across the face of the paddle. The result is less deformation on contact meaning greater control and shot precision.
Fiberglass:
Fiberglass is a composite material that has less stiffness than carbon fiber, which means it will be more flexible on contact, or in other words, offer more rebound as the ball hits the paddle surface. The result is greater energy return to the ball resulting in a more powerful response.

Click this link to view the list of clubs across New Zealand. https://www.pnza.org.nz/where-to-play/

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