Enjoy same-day dispatch on orders placed before 2pm Monday - Friday

FAQS

Pickleball Stuff NZ - FOR ALL THINGS PICKLEBALL

Our shop has now permanently closed as of June 2024 and we are now a 100% online business.

We are based in New Zealand and ship orders across the whole North and South Island.

We are now 100% online and do not have a store for collection therefore all orders are dispatched via courier.

We pride ourselves on next business day postage (Monday-Friday), we anticipate delivery to take 2-4 days. If you have not received your order within 5 working days please get in touch with us so we can track it down and give you an updated delivery date.

Provided you entered your email address correctly during the checkout process on our website you will receive an email when the courier has picked up your parcel which has your tracking number and a link to track your package. If you did not receive an email (check spam first) please contact us and we can send you the details directly. 

Bulk ball pricing is available online and some of our bundles are perfect! But absolutely we can offer further/custom bulk discounts. Please contact us directly so we can provide you with some bulk pricing. These orders have to be done manually and we will send you an invoice directly. 

Indoor Pickleballs tend to be slightly lighter and have a thinner plastic. They also have larger holes and less of them (26 holes), this leads to a softer ball feel and easier control. Outdoor balls have a thicker plastic, are a bit heavier and have smaller holes and more of them (40 holes). Outdoor balls have smaller holes to make them less affected by the wind and the ticker plastic helps with durability on the hard court surface. 

When it comes to durability most players will use a set of pickleballs until they break or crack. This is very common however top players will notice when balls wear out; the plastic softens over time and the ball shape can be altered from hitting so for optimal use you should likely change balls before they crack. How long this takes varies on the player so there’s no set length of time, if you feel like your balls are bouncing funny or not traveling as far as usual those are good indicators of wear. Due to the above it is important that you have enough balls on hand so that you never run out. We suggest purchasing at least 3 at a time per court to ensure you have a back up if the balls break or become worn.

Generally, the lifespan of a paddle is 1 to 5 years. This depends on how often and how aggressively you play. Recreational players will get the most longevity out of their paddle. Professional players and regular tournament players, and those who “drill” often may only get the best performance from their paddle for 6 months.

If you are based in Auckland and can attend a Pickleball Albany Club session, our demo paddles are there for you to try every week. We have a demo of most paddles we sell so this is an awesome opportunity for you to see our massive range and to find something you love. If you are in another region of New Zealand we can send you a few paddles from our range to demo. If you would like to demo some paddles please get in touch and we’d be more than happy to organize this. 

Please email us to get more information on our demo programme. We have a demo of every paddle we sell and you can often try before you buy no matter where you are in New Zealand.

We offer a range of paddles for under $160, click this link and filter by price, low to high to view the cheapest paddles first: https://pickleballstuffnz.co.nz/product-category/paddles/?orderby=price

 

Onix Z5 $160

Carbon Fiber:
Carbon fiber is a stiff, durable material that offers refined touch and feel due to the material absorbing a pickleball’s energy at impact and more evenly distributing it across the face of the paddle. The result is less deformation on contact meaning greater control and shot precision.
Fiberglass:
Fiberglass is a composite material that has less stiffness than carbon fiber, which means it will be more flexible on contact, or in other words, offer more rebound as the ball hits the paddle surface. The result is greater energy return to the ball resulting in a more powerful response.

Click this link to view the list of clubs across New Zealand. https://www.pnza.org.nz/where-to-play/