Shipping policy
Shipping Information
Pickleball Stuff ships across New Zealand using the GoSweet Spot platform, which allows us to book with Castle Parcels, PostHaste and NZ post. All orders are trackable online. All orders are shipped the same day if ordered before 12pm or the next working day.
Flat rate shipping of $10 applies to all website orders around New Zealand. We offer free shipping for orders of $300* however this must be selected by you during the checkout phase.
*Free shipping over $300 may not apply to large packages (such as ball machines or bundles) or postage to Waiheke Island or Stewart Island.
Delivery times vary around New Zealand. While we endeavour for your order to be delivered within 2 working days, please allow 3-7 work days for standard delivery. You can track your parcel using the automatic email that is sent to you upon the courier receiving your parcel.
Contact us if you have any queries on your parcel whereabouts after 7 working days without delivery.